NATIONAL OFFICES

Government

 

Department of Home Affairs - Ministry of Home Affairs

Physical Address:                2nd Floor Executive Block
Corner Maggs and Petroleum Street
Waltloo
Pretoria

Postal address:                     Private Bag X741
Pretoria
0001

Tel: (Pretoria)                        012 810 8099

Fax: (Pretoria)                       012 810 7312

Tel: (Cape Town)                 021 465 3456

Fax: (Cape Town)                021 461 4191

 

Deputy Minister of Home Affairs

Tel:                                          012 810 8024

Fax:                                        012 810 7311

 

Director General of Home Affairs

Tel:                                          012 810 8038

Fax:                                        012 810 7307

 

Directorate: Refugee Affairs

Tel:                                          012 810 8911
Fax:                                        012 810 8298

 

Refugee Appeal Board of South Africa

Physical Address:                16th Floor Sanlam Centre
352 Corner Andries and Pretorius Street
Pretoria

Postal Address:                    The Secretary: Refugee Appeal Board
Pretmed Building
Private Bag X500
Pretoria
0001

Tel:                                          012 320 1191
Fax:                                        012 320 1297

Role:                                       The Refugee Appeal Board considers appeals made against the decisions of the Refugee Status Determination Officers.

 

Standing Committee on Refugee Affairs

Physical Address:                16th Floor Sanlam Centre

                                                352 Corner Andries and Pretorius Street

                                                Pretoria

Tel:                                          012 320 0961

Fax:                                        012 320 1723

Role:                                       Reviews manifestly unfounded decisions on asylum claims and reviews the work of status determination officers.

 

Department of Social Development
Physical Address:                134 Pretorius Street

HSRC Building

Pretoria

Postal Address:                    Private Bag X901
Pretoria, 0001

Tel:                                          012 312 7500/7653

Fax:                                        012 312 7988

Role:                                       The government department responsible for social assistance and the care of vulnerable persons, such as unaccompanied minors.

International Organisations

 

United Nations High Commissioner for Refugees (UNHCR)

Physical Address:                351 Schoeman Street

                                                MetroPark Building

Pretoria

Tel:                                          012 354 8302

Fax:                                        012 354 8392

Role:                                       Assists the South African government directly and through implementing partners in providing protection to refugees and asylum seekers to find durable solutions.

 

United Nations Children’s Fund (UNICEF)

Physical Address:                351 Schoeman Street

                                                Metropark Building

                                                Pretoria

Tel:                                          012 354 8201

Fax:                                        012 354 8293

Role:                                       Assists with support for the protection and welfare of children.

 

International Organisation for Migration (IOM)

Physical Address:                826 Government Avenue

Arcadia

Pretoria

Tel:                                          012 342 2789

Fax:                                        012 342 0932

Email:                                     mrf-pretoria@iom.int

Role:                                       Assists with voluntary repatriation and transportation.

 

International Committee for the Red Cross (ICRC)

Physical Address:                790/794 Church Street

                                                Arcadia

                                                Pretoria

Tel:                                          012 430 7335

Fax:                                        012 430 4471

Email:                                     icrcpre@sn.apc.org

Role:                                       Assists with family tracing.

National Non-Governmental Organisations

 

Law Society of South Africa

Physical Address:                LSSA Main Building,

145 Mears Street,

Sunnyside, Pretoria

Postal Address:                    P O Box 27169,

Sunnyside 0132
Docex 247, Pretoria

Tel:                                          012-341 2841
Fax:                                        012-341 1339
E-mail:                                    liaison@lssalead.org.za 

Role:                                       Assists with the identification of attorneys who specialise in immigration and refugee law in your area.

 

Parliamentary Monitoring Group

Physical address:                2nd floor, Associated Magazines
21 St Johns Street
Cape Town 8001

Tel:                                          021 465 8885
Fax:                                        021 465 8887

Role:                                       Monitors the proceedings of South African Parliamentary Committees and makes available the minutes of such proceedings.

 

Legal Aid Board (LAB) (Head Office)

Physical Address:                29 De Beer Street

                                                Braamfontein

                                                Johannesburg

Tel:                                          011 877 2000

Role:                                       The LAB provides free legal services to people who cannot afford private legal assistance in South Africa through its offices in every region.

 

Forced Migration Studies Programme

Physical Address:                The Graduate School for the Humanities and Social Sciences
University of the Witwatersrand
Johannesburg

Tel:                                          011 717 4032
Fax:                                        011 717 4039
Email:                                     migration@migration.wits.ac.za
Role:                                       An academic programme on forced migration.

 

Jesuit Refugee Services Regional Head Office

Physical Address:                St Vincent’s School

158 Oxford Road

Telephone No:                    011 327 0811

Fax:                                       011 327 0811

Contact Email:                      southern.africa@jrs.net

Role:                                       The regional office does not provide direct services to refugees but coordinates all the work of the JRS offices in the region.

 

Family and Marriage Society (FAMSA)

Physical Address:                15 Pascoe Avenue

                                                Kempton Park

                                                Gauteng

Tel:                                          011 975 7107

Fax:                                        011 975 7108

Services:                                Family and marital counselling.

Statutory Bodies

 

South African Human Rights Commission

Physical Address:                29 Princess of Wales Terrace,

Corner York and St Andrews Street,

Parktown, Johannesburg

Postal address:                     Private Bag 2700,

Houghton, Johannesburg, 2041

Tel:                                          011 484 8300

Fax:                                        011 484 1360

Role:                                       Addresses human rights violations and seeks redress for such violations through monitoring, advocacy, and education and training.

 

The Public Protector

Physical Address:                Sinodale Centre,

228 Visagie Street,

Pretoria

Postal address:                     Private Bag X677,

Pretoria 0001

Tel:                                          012 322 2916

Toll-free:                                0800 112 040

Fax:                                        012 322 5093

Role:                                       Receives and investigates complaints from the public against government agencies or officials, and has the power to recommend corrective action and to issue reports.

 

Commission on Gender Equality

Physical Address:                2 Kotze Street

Women's Jail
Constitution Hill
Braamfontein, Johannesburg

Postal Address:                    PO Box 32175
Braamfontein, 2017

Tel:                                          011 403 7182

Fax:                                        011 403 7188

E-mail:                                    cgeinfo@cge.org.za

Role:                                       Promotes gender equality and makes recommendations on any laws and policy which affects gender equality.

 

Commission for Conciliation, Mediation and Arbitration

Physical Address:                CCMA House
20 Anderson Street
Johannesburg

Tel:                                          011 377 6600

Tel: (Hotline)                         0861 16 16 16

Role:                                       Advises on labour rights and codes of good practice in terms of the Labour Relations Act, and mediates in labour related disputes.

 

Independent Complaints Directorate

Physical Address:                388 Andries Street

Pretoria

Postal Address:                    Private Bag X941
Pretoria

Tel:                                          012 392 0400

Fax:                                        012 320 3116/7

Role:                                       Investigates rights violations by the police.


Gauteng Rental Housing Tribunal

Physical Address:                1066 Old Mutual Building,

                                                35 Pritchard Street, Johannesburg

Tel:                                          011 630 5035

Fax:                                        011 630 5057

Tollfree:                                  0800 046 873

Role:                                       Deals with all types of illegal or unfair practices relating to the landlord/tenant relationship.

 


South African Qualifications Authority

Physical Address:                Hatfield Forum West
1067 Arcadia Street, Hatfield
Pretoria

Postal Address:                    Postnet Suite 248
Private Bag X06
Waterkloof, 0145     

Tel:                                          012 431-5000

Fax:                                        012 431 5039

Helpdesk:                              086 010 3188

Role:   Provides information regarding the evaluation of foreign qualifications.