GAUTENG

 

JOHANNESBURG

Governmental Service Providers

 

Department of Home Affairs Refugee Reception Office (Crown Mines)

Physical Address:                19 Planet Avenue

                                                Crown Mines

                                                Johannesburg

Tel:                                          011 435 3218

Fax:                                        011 226 4603/02

Email:                                     Florencia.Belvedere@dha.gov.za

Service:                                  Home Affairs office that must accept all applications for asylum in Johannesburg.

 

Department of Home Affairs (Johannesburg Regional Office)

Physical Address:                New Government Building

                                                Corner Harrison and Plein Street

Tel:                                          011 639 4000

Fax:                                        011 834 6623

 

Department of Home Affairs (OR Tambo International Airport Port Control)

Tel:                                          011 975 1516/0765

Fax:                                        011 390 1015

                                                           

Lindela Repatriation Centre (Home Affairs)

Physical Address:                10 Tom Muller Road

                                                Krugersdorp West

Tel:                                          011 622 0500

Fax:                                        011 660 1305 or 011 665 5522

Email contacts:                     Mr George Masanabo (Deputy Director: Lindela Holding Facility) – george.masanabo@dha.gov.za

                                                Mr Makgabo Kekana (Assistant Manager: Facility Management) – makgabo.kekana@dha.gov.za

                                                Ms Connie Buys (Control Immigration Officer: Facility Management) – connie.buys@dha.gov.za

 

Department of Social Development

Physical Address:                Thusanong Building

                                                69 Commissioner Street

                                                Johannesburg

Tel:                                          011 355 7687/7977/7878

Fax:                                        011 355 7694/7753

 

Johannesburg Family Court

Physical Address:                15 Market Street,

Johannesburg

Telephone:                            011 241 6831

Service:                                  Adjudicates on family law matters, assists in instituting divorce proceedings.

 

City of Joburg Migrant Help Desk

Physical Address:                C J Cronje Building

                                                80 Loveday Street

                                                Johannesburg

Tel:                                          011 376 8684 and

 

Physical Address:                100 Christiaan De Wet Road

                                                Florida Park

Tel:                                          011 761 0270

Services:                                Assists migrants with accessing government services in Johannesburg and general advice to migrants.

Legal Services

 

University of Witwatersrand Law Clinic

Physical Address:                1 Jan Smuts Ave
Braamfontein
Johannesburg

Tel:                              011 717 8562
Fax:                                        011 717 8519

Intake:                                    Mondays from 12:00 onwards.

Service:                                  Provides legal assistance with asylum applications, appeals and reviews in case of rejected applications and other general legal advice.

 

Lawyers for Human Rights (LHR)

Physical Address:                Braamfontein Centre
23 Jorrisen Street
Braamfontein

Tel:                                          011 339 1960
Fax:                                        011 339 2665

Email:                                     joburg@lhr.org.za

Intake:                                    Monday – Thursday 08:30 -13:00 for walk–ins.

Service:                                  Provides legal assistance regarding unlawful arrest, detention and deportation. Also provides assistance with asylum application procedures, appeals and reviews in case of rejected asylum applications.

 

Legal Resources Centre

Physical Address:                Braam Fischer House

                                                25 Rissik Street

                                                Johannesburg

Tel:                                          011 836 9831

Fax:                                        011 834 4273

Service:                                  Assists with class action legal cases that impact on big groups.

 

ProBono.org

Physical Address:                1st Floor West Wing
Women’s Jail
Constitution Hill
1 Kotze Street
Braamfontein

Tel:                                          011 339 6080

Fax:                                        011 339 6077

Intake:                                    Thurs morning only for refugee matters (9am to 12pm).

Services:                                A legal clearing house that puts immigrants in touch with private lawyers etc who may take on the matter for free.

 

Johannesburg Justice Centre (LAB)

Physical Address:                SA Eagle House

                                                70 Fox Street

                                                Johannesburg

Tel:                                          011 870 1480

Service:                                  Provides free legal aid to people who cannot afford private legal assistance.

 

Black Sash

Physical Address:                1st Floor Khotso House

                                                25 Anderson Street

                                                Marshalltown.

Tel:                                          011 834 8361/5

Fax:                                        011 492 1177

Email:                                     sashgauteng@blacksash.org.za

Service:                                  Provides paralegal assistance to help secure grants and ensures administrative justice for people.

 

Tshwaranang Legal Advocacy Centre to End Violence against Women

Physical Address:                10th Floor Braamfontein Centre

                                                23 Jorrisen Street

Braamfontein

Tel:                                          011 403 4267

011 403 8230           

Fax:                                        011 403 42 75

Email:                                     reception@tlac.org.za

Intakes:                                  Mon – Fri 08:30 -16:00. It is better to make an appointment.

Services:                                Legal counselling regarding domestic violence, rape, maintenance, custody access.

 

Alexandra Justice Centre (LAB)

Physical Address:                650 Louis Botha Avenue

                                                Kew

Tel:                                          011 786 3603

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

 

Benoni Justice Centre (LAB)

Physical Address:                2 Grandway Building

                                                77 Cranbourne Avenue

                                                Benoni

Tel:                                          011 845 4311

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

 

Germiston Justice Centre (LAB)

Physical Address:                10th Floor, Standard Bank Towers

                                                President Street

                                                Germiston

Tel:                                          011 842 7300

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

 

Krugersdorp Justice Centre (LAB)

Physical Address:                3rd Floor, ABSA Building

                                                Corner of Krugersdorp and Human Street

                                                Krugersdorp

Tel:                                          011 660 2335

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

 

Soweto Justice Centre (LAB)

Physical Address:                75 Mmesi Park, Eskom centre

                                                Roodepoort Road

                                                Dobsonville

Tel:                                          011 988 9011

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

 

Vereeniging Justice Centre (LAB)

Physical Address:                8 Jasmine Mansions

                                                Corner of Leslie and Senator Marks Avenue

Tel:                                          016 421 5278

Services:                                Provides free legal assistance to people who cannot afford private legal assistance.

Basic Needs Service Providers

 

Jesuit Refugee Services (JRS)

Physical address:                7th Floor Royal Place Building

85 Eloff Street

Johannesburg Central

Tel:                                          011 333 0980

Fax:                                        011 333 0119

Email:                                     thabile@jrssa.co.za

Services:                                Limited accommodation and assistance for new arrivals and vulnerable groups, referrals to hospitals and clinics, counselling to refugees infected and affected with HIV/AIDS, limited funeral assistance. Small business assistance. Educational assistance for primary and secondary schools.

 

South African Red Cross Society

Physical address:                16th Floor Sable Centre

                                                41 De Korte Street

                                                Braamfontein

Tel:                                          011 339 1992

Fax:                                        011 339 1993

Intake:                                    Mon – Thurs 09:00–12:00

Service:                                  Direct humanitarian assistance, family tracing and facilitating the sending and receiving of messages from families across conflict zones.

 

Coordinating Body for Refugee Communities (CBRC)

Physical Address:                1st Floor, Royal Place Building

                                                85 Eloff Street, Johannesburg

Tel:                                          011 333 7460

Email:                                     refugee@cbrc.org.za

Service:                                  Assists with access to primary and secondary education, provides orientation to immigrants arriving in South Africa, lobbying and advocacy on refugee issues and referrals to NGOs on other issues.

                                               

Refugee Ministries Centre

Physical Address:                13 Wanderers Streets

                                                Johannesburg

Tel:                                          011 333 8452

Fax:                                    086 503 9069

Administrative Office:          71 Frederick Street

                                                Observatory

Tel:                                          011 622 8771

Email:                                     info@refugeeministries.org.za

Intake:                                    Daily at 13 Wanderers St. from 08:00 -13:00

Service:                                  Facilitates access to asylum offices in Johannesburg and Pretoria for vulnerable groups. Provides interpretation services and monitoring at Johannesburg and Pretoria Refugee Reception Offices and Lindela. Helps with education through the Three2Six Programme at Sacred Heart College.

 

Refugee Children’s Project

Physical Address:                11 Kerk St, corner Mooi

                                                5th Floor Meubelsentrum Building

                                                Johannesburg

Tel:                                          011 333 9266

Fax:                                        011 333 8757

                                                ebjustin@rcpafrica.org.za

Intake:                                    Mon – Thurs 08:30–16:00

Service:                                  Supports refugee children in particular. Focus on access to schools, assisting with applications for fee exemptions, debt cancellation for unpaid school fees etc. Assists with providing uniforms, stationery and provides skills training to women and teenagers. Assists with psycho-social support.

 

Central Methodist Church

Physical address:                Corner Pritchard and Small Streets

                                                Johannesburg

Tel:                                          011 333 7672

F                                              011 333 3254

Email:                                     central_district@methodist.org.za

Intake:                                    Mon–Fri 08:30–16:30 and after hours

Service:                                  Emergency accommodation for new arrivals. Medical assistance for immigrants. Counselling to refugees infected and affected by HIV/AIDS. Pre- school and school run at church.

 

Papillion Development Centre

Physical address:                Corner Mabel and Lily Streets

                                                Rosettenville

Tel:                                          011 435 9799

Fax:                                        086 610 2852

Intake:                                    Mon–Thurs 09:00–13:00

Service:                                  English Classes, computer training, only open to migrants who have documentation. Fee charged for these services. Distributes clothing to orphans and the poor.

 

Christians for Peace in Africa

Physical address:                66 Regent Street,

Yeoville

at Yeoville Community School 

Tel:                                          011 888 6427 / 072 262 5302

(Rev Thomas-Rene Kitutu)

Fax:                                        011 888 6427

Intakes:                                  Daily 10.00 to 14.00 but preferably call first.

Services:                                School matters for asylum seekers and refugees, counselling, second hand clothing distribution, and other humanitarian assistance.

 

Gift of the Givers

Physical Address:                43 Mint Road

Fordsburg

Johannesburg 2025

Tel:                                          011 832 1546

Fax:                                        011 832 1535

Email:                                     info@giftofthegivers.org

Intake:                                    None

Services:                                Disaster response and humanitarian organisation. No direct intake - prefers liaising with NGOs.

 

South African National Zakaat Foundation

Physical Address:                39 Mint Road

Fordsburg

Tel:                                          011 834 6046

Fax:                                        011 833 4003

Email:                                     jhb2@sanzaf.org.za

Intake:                                    Welfare: 09:00 -13:00 Mon, Tues and Thurs

Services                                 Humanitarian assistance, business skills training, bursaries. (Zakaat is a specific form of charity and only Muslims are eligible to benefit from these zakaat-based charities).

 

Somali Association of South Africa (Head Office)

Physical Address:                97 7th Avenue (corner of Church Street)

                                                Mayfair

Tel:                                          011 839 0939

Fax:                                        011 837 8294

Email:                                     info@somaliassociation.org

Website:                                 www.somaliassociation.org (also has a list of regional offices).

Services:                                Information sharing, rights education, welfare coordination, rights protection.

 

Somali Community Board (Head office)

Physical Address:                144 Central Avenue

                                                Mayfair

Tel/Fax:                                  011 837 2910

Email:                                     info.scob@gmail.com

Services:                                Humanitarian assistance, welfare, assistance in accessing documentation, integration assistance.

 

African Diaspora Forum

Physical Address:                47 Corner of Sauer and President Streets

Tel:                                          011 633 2140

Fax:                                        011 636 8274

Email:                                     Africandiasporaforum@gmail.com

Services:                                Humanitarian assistance, integration and reintegration assistance.

 

Zimbabwe Political Victims Association (ZIPOVA)

Physical Address:                114 Rissik Street

                                                Methodist House

                                                Braamfontein

Tel:                                          072 517 6066

Services:                                Welfare assistance, paralegal assistance, counselling referrals.

Psycho-Social Counselling Services

 

Centre for the Study of Violence and Reconciliation – Trauma Clinic

Physical address:                4th Floor, Braamfontein Centre

                                                23 Jorrison Street

                                                Braamfontein

Tel:                                          011 403 5102

Fax:                                        011 403 7532

Email:                                     info@csvr.org.za

Intake:                                    Mon–Thurs. 09:00–16:00 for assessment.

Services:                                Individual and group counselling to survivors of violence and torture. Facilitates support groups. Training workshops on complex trauma and trauma management. Specialist services for the psychiatric management of survivors of complex trauma and torture. Community outreach programmes to raise awareness on trauma.

 

Southern African Centre for Survivors of Torture

Physical address:                11th Floor Braamfontein Centre

23 Jorrison Street Braamfontein.

Tel:                                          011 339 4476

Fax:                                        011 339 4477

Email:                                     sacstinfo@gmail.com

Intake:                                    Mon – Thurs 09:00–12:00 for assessment

Services:                                Assists Zimbabwe torture victims. Specialised individual and group counselling. Medical assistance for torture survivors

 

Islamic Careline

Physical Address:                32 Dolly Rathebe Road,

Fordsburg

Tel:                                          011 373 8080

Fax:                                        011 373 8099

Email:                                     careline@islamsa.org.za

Intake:                                    Mon – Thurs 09:00-16:00 Fri 09:00–12:00

Services:                                Counselling for abused women and children, marital counselling, trauma debriefing, play therapy, HIV/AIDS counselling.

Fees:                                      Donations preferred for face-to-face counselling

 

Johannesburg Child Welfare

Physical Address:                41 Fox Street, Corner West Street,

Johannesburg

Tel:                                          011 298 8500                       

Fax:                                        011 298 8590

Email:                                     director@jhbchildwelfare.org.za

Intake:                                    Mon–Fri 08:30–16:00

Services:                                Counselling and therapy for abused children under the age of twelve years.

 

Lifeline         

Physical Address:                2 The Avenue, Corner Henrietta Street,

Norwood.

24 hr Crisis Line:                  011 728 1347                       

Fax:                                        011 728 3497

Intake:                                    Direct counselling by appointment only.

Services:                                Rape counselling for survivors and family, domestic violence counselling and trauma counselling. Face to face counselling per appointment only.

Fees:                                      Donations accepted.

 

People Opposing Women Abuse (POWA)

Physical Address:                Confidential

Tel:                                          011 642 4345/6

24 hr Crisis Line:                  083 7651235 after 16h00              

Fax:                                        011 484 3195

Email:                                     info@powa.co.za

Services:                                Telephonic and individual counselling for women, legal advice and court preparation, shelters for abused women.

Fees:                                      Donation basis.

 

Sonke Gender Justice Network

Physical Address:                Sable Centre

                                                41 De Korte Street

Braamfontein

Tel:                                          011 339 3589

Fax:                                        011 339 6503

Services:                                Addresses gender, HIV and health vulnerabilities through advocacy and training.

Shelters

 

Strabane Mercy Centre

Physical address;                98 Kerk Street

                                                Johannesburg

Tel:                                          011 336 2423

Fax:                                        011 336 2423

Fee:                                        R5 per day

Restrictions:                          Only men and women over 30 years of age.

 

Usindiso Sanctuary

Physical address:                80 Albert Street

                                                Marshalltown,

Johannesburg

Tel:                                          011 334 1143

Fax                                         011 334 1206

Restrictions:                          For abused women - especially those with children. Capacity for 85 women.

Fee:                                        R60 per month.

 

Ekhaya Overnight Shelter

Physical Address:                Corner Quartz and Kotze Streets

                                                Hillbrow

Tel:                                          011 725 6531

Fax:                                        011 725 6572

Email:                                     steven@mes.org.za

Restrictions:                          Men and women but no children. R4 per night

 

Jabulani Khakibos Kids Centre

Physical Address:                1 High Street

                                                Berea

Restrictions:                          For boys who have been on the streets

 

Bethany Shelter

Physical Address:                Corner Millbourn Road and Viljoen Street

                                                Bertrams

Tel:                                          011 614 3245

Fax:                                        011 624 2647

Email:                                     dedwards@netactive.co.za

Restrictions:                          For abused women. No Fee.

 

The House

Physical address:                60 Olivia Road

                                                Berea

Tel:                                          074 587 7060

Restrictions:                          For girls between 12 and 18 years only. Three month limit.

 

Freda Hartley Shelter for Women

Physical address:                97 Regent Street

                                                Yeoville

Tel:                                          011 648 6005

Fax:                                        011 648 3016

Restrictions:                          For women only.  No Fee.

 

Place of Refuge

Physical Address:                Diagonal Street

                                                La Rochelle

Tel:                                          011 435 7867

Restrictions:                          For men and women

 

Bienvenue Shelter

Physical address:                36 Terrace Rd

                                                Bertrams

Tel:                                          011 624 2915

Cell:                                        082 509 2912

Services:                                Shelter for newly arrived refugee women and children. Three month limit. Referrals only.

 

Rosebank Mercy Centre

Physical Address:                17 Sturdee Avenue

                                                Rosebank

Tel:                                          011 447 4399

Restrictions:                          Single Men

Fee:                                        R5 per night.

Soup Kitchens

 

Irene Church

Physical Address:                Corner Belt and End Street

                                                Doornfontein

 

Cathedral of Christ the King

Physical Address:                Saratoga Avenue

                                                Joubert Park

 

Trinity Congregation Church

Physical Address:                Corner Muller and Bedford Streets

                                                Yeoville

Public Health Facilities

 

Coronationville Hospital

Physical Address:                Corner Fuel and Oudswarren Street,

Newclaire

Tel:                                          011 470 9000

 

Helen Joseph Hospital

Physical Address:                Perth Road,

Auckland Park

Tel:                                          011 489 1011

 

Hillbrow Community Health Centre

Physical Address:                Corner Smit and Klein Street,

Hillbrow

Tel:                                          011 720 1125

 

Johannesburg General Hospital

Physical Address:                Jubilee Road,

Parktown

Tel:                                          011 488 4911           

 

Yeoville Clinic

Physical Address:                Corner Kenmere and Hopkins Street,

Yeoville

Tel:                                          011 648 7979                       

Fax:                                        011 4872048

Services:                                Family planning, pre and post HIV and STD testing and counselling, emergency pill, social worker available for counselling on Thursdays.

 

PRETORIA

Governmental Service Providers

 

Department of Home Affairs Refugee Reception Office (Marabastad)

Physical address:                Corner DF Malan Drive and Struben Street

Pretoria West

Tel:                                          012 327 3515
Fax:                                        012 327 5782

Email:                                     Solani.Ntukwana@dha.gov.za

Services:                                Receives asylum applications in the Pretoria area.

 

Tshwane Interim Refugee Reception Office (Pretoria Showgrounds)

Physical Address:                203 Soutter Street, Pretoria Showgrounds,

                                                Pretoria

Tel:                                          012 306 0800

Services:                                Temporary office that accepts asylum applications from SADC nationals to help alleviate pressure at other Refugee Reception Centres.

 

Department of Home Affairs (Pretoria Regional Office)

Physical Address:                Sentrakor Building

                                                Pretorius Street

                                                Pretoria

Tel:                                          012 324 1860/74

Fax:                                        012 326 8328

 

Pretoria Sexual Offences Court

Physical Address:                Corner Schoeman and Schubert Street,

Pretoria

Tel:                                          012 319 4000

Legal Service Providers

 

Lawyers for Human Rights - Refugee Rights Project
Physical address:                Kutlwanong Democracy Centre

                                                357 Visagie Street

                                                Pretoria

Tel:                                          012 320 2943/4/5
Fax:                                        012 320 2949

Intake:                                    Mon – Thurs. 09:00 – 12:00 for intake.

Services:                                Legal assistance regarding unlawful arrest, detention and deportation, and repatriation. Assistance with asylum application procedures, appeals and reviews in case of rejected asylum applications. Advice on family reunification, relocation and resettlement.

 

Pretoria Justice Centre (LAB)

Physical Address:                Van Der Stel Building

                                                179 Pretorius Street.

                                                Pretoria

Tel:                                          012 401 9200

Services:                                Provides free legal services to people who cannot afford private legal assistance.

 

Zimbabwe Exiles Forum

Physical Address:                Kutlwanong Democracy Centre

                                                357 Visagie Street

                                                Pretoria

Tel:                                          012 322 6969

Email:                                     zimexilesforum@gmail.com

Services:                                Access to documentation, legal advice, human rights violation monitoring.

Basic Needs Service Providers

 

Jesuit Refugee Services (JRS)

Physical address:                527 Church Street

                                                M.B.A. Building

                                                Arcadia, Pretoria

Tel:                                          012 341 9185

Fax:                                        012 341 8407

Email:                                     jrspta02@mweb.co.za                    

Services:                                Provides limited accommodation and assistance for new arrivals and vulnerable groups, referral letters to hospitals, HIV/AIDS counselling, limited funeral assistance, micro loans and grants for primary education.

 

Refugee Aid Organisation 
Physical Address:                Corner Prinsloo and Jacob–Marie Street

Pretoria

Tel:                                          072 785 3959 

Fax:                                        012 320 2949 

Email:                                     claudia@sa-rao.org

Intake:                                    By appointment only. 

Services:                                Humanitarian assistance for unaccompanied and separated children.

 

Misericordia International Centre

Physical address:                258 Burgers Park Lane

                                                Wesley Methodist Church

Tel/Fax:                                  012 322 5888

Services:                                Free English and French classes

 

Xaveri Movement

Physical Address:                140 Visagie Street

                                                Pretoria

Tel:                                          012 326 5311

Fax:                                        012 325 3994

Website:                                 www.xaveri.org

Services:                                Emergency short term accommodation assistance, food parcels, crèche (current cost is R250 per month), after school activities for children and teenagers.

Psycho-Social Counselling Services

 

FAMSA

Physical Address:                234 Lange Street,

Brooklyn,

Pretoria

Tel:                                          012 4600 733

Fax:                                        012 4600 745

Email:                                     famsa@absamail.co.za

Intake:                                    By appointment only.

Services:                                Family and individual counselling

Fees:                                      R180 for individual counselling, R220 for couple counselling.

 

Inter Trauma Nexus

Physical Address:                1147 Tereblanch Street

Viellieria

Pretoria

Tel:                                          012  333 3501          

Fax:                                        086 633 5186

Services:                                Rape counselling, victim support, post- traumatic stress disorder. Per appointment only

Fees:                                      Currently R260 per session. No free counselling.

 

Lifeline         

Physical Address:                153 Allcock Street,

Colbyn,

Pretoria

Tel:                                          012 342 9000

24 hr Crisis Line:                  012 342 2222                       

Fax:                                        012 342 1224

Email:                                     counsellor@lifelinepta.org.za

Services:                                Rape counselling for survivors and family, domestic violence counselling. Face to face counselling per appointment during office hours

Fees:                                      Donations accepted

Shelters

 

Pam se Huis

Physical Address:                885 Botha Street

                                                Hermanstad

Tel:                                          012 379 7338

Restrictions:                          Only old-aged persons. Fee: R700 per month

 

The Salvation Army

Physical address:                219 Church Street

Tel:                                          012 327 3005

Fax:                                        012 327 2506

Restrictions:                          Only open to pensioners. Fee R700 per month.

 

Itumeleng

Physical address:                53 Plein Street

                                                Sunnyside

Tel:                                          012 343 1373

Fax:                                        012 344 5747

Restrictions:                          For street children. Boys only between the ages of 6–18 years. Maximum capacity 18 boys.

 

Mercy House

Physical Address:                407 Flower Street

                                                Capital Park

                                                Gezina

Tel:                                          012 329 5528

Restrictions:                          Only accepts referrals from a social worker. For abused women and children.

Soup Kitchens

 

Catholic Church

Physical Address:                Corner Celliers and Jorissen Streets

 

Gauteng Council of Churches

Physical address:                St Alban’s Church

                                                Schoeman Street

Tel:                                          012 323 5187/8

Restrictions:                          Food parcels once per month. Newcomers must register with the Council and present proof of asylum or refugee documents and proof of residency in Pretoria.

 

Roman Catholic Cathedral

Physical address:                Corner Bosman and Skinner Streets

 

Salvation Army

Physical Address:                Church Square

Public Health Facilities

 

Pretoria Academic Hospital

Physical Address:                Corner Voortrekker Road and Dr. Savage Street,

Gezina

Tel:                                          012 354 1000

           

Pretoria West Hospital

Physical Address:                Syweirde Street,

Pretoria West

Tel:                                          012 648 7979